> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bypasscheats.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> How to get help with your Bypass Cheats products fast.

Before opening a ticket, try the basic fixes in your product's setup guide —
restart your PC, re-download the loader, and inject again. Most issues are
resolved that way.

## Get help

## Get help

* [Join our Discord](https://discord.gg/bypasscheat) — open a support ticket and our team will help you out.
* [Check system status](https://bypasscheats.com/status) — see whether a product is currently up, updating, or down.

## When opening a ticket

To get help faster, include:

<Steps>
  <Step title="Your product">
    The exact product and build you purchased (e.g. Disconnect Rust Internal).
  </Step>

  <Step title="What you tried">
    Which setup steps you've completed and where it failed.
  </Step>

  <Step title="The exact error">
    Any error message or code, plus a screenshot if you can.
  </Step>
</Steps>

<Note>
  Check the [status page](https://bypasscheats.com/status) first — if a product
  is mid-update, setup may fail until it's back up.
</Note>